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riu palace peninsula cancun reviews

Book Hotel Riu Palace Peninsula, Cancun on Tripadvisor: See 7,030 traveller reviews, 11,764 candid photos, and great deals for Hotel Riu Palace Peninsula, ranked #56 of 243 hotels in Cancun and rated 4.5 of 5 at Tripadvisor. Perched atop the narrow islet that constitutes the Hotel Zone, Hotel Riu Palace Peninsula sits a bit farther from the airport than some of Cancun's other all-inclusive resorts. Relax in our spa, or get in shape at the gym. Futhermore, we were sent to a room which was not our chosen room type and the front desk person insisted that the room is the one we had chosen- it was not clearly since we have paid additional charges. It's hard to not have fun in Cancun. I am not able to walk in sand so I couldn’t enjoy the beautiful beach up close, but other people were very pleased with the bar waiters. Frankly, it's just not the same. And they said that the vendors who walk the beach were not aggressive or rude. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. For lovers of gastronomy, we offer live cooking stationsa at our main restaurant, Japanese, Italian, Mexican, Krystal restaurants and Steakhouse, as well as 6 bars. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. Hotel Riu Palace Peninsula, Cancun: See 7,033 traveller reviews, 11,784 candid photos, and great deals for Hotel Riu Palace Peninsula, ranked #56 of 243 hotels in Cancun … One pool has a zero entry with a handrail, which is very helpful for those with mobility challenges. One final note: I chose this hotel because of the choices on Apple Vacations website, it had good reviews for handicap accessibility. The 30-minute drive from Cancun Airport to Riu Palace Peninsula may feel a little longer thanks to Boulevard Kukulkan traffic. Loved the 1st floor walk out to the adult only pool area. Claim your listing for free to respond to reviews, update your profile and much more. Karaoke was offered twice during the week, with songs in both Spanish and English. Didn't even have to get out of the pool for a refill. We had an indoor and outdoor jacuzzi, spacious patio, kingsize bed. After we checked in, walking to our room we smelled the odor of fresh paint and noticed a lot of work being done both inside and out of the hotel. His experience: the two ellipticals were noisy and there was extra friction. It is located on the top of the "7" of Cancun's hotel zone, facing north instead of east where most of the hotels are. Families enjoy the free breakfast. What food & drink options are available at Hotel Riu Palace Peninsula? The location is ideal due to its proximity to Cancun Airport CUN (21 km) … Walking into the lobby was breath taking its architechural design and decor was beautiful. The staff is constantly cleaning & sanitizing everything, masks are worn in all common areas & are asked to be worn above the nose as it should be. What are some of the property amenities at Hotel Riu Palace Peninsula? Yes, it offers wheelchair access and facilities for disabled guests. The hotel has 562 cozily furnished rooms with free Wi-Fi and offers many amenities. However, DO NOT come to the front desk with a complaint. Riu Palace Peninsula 4.61 based on 103 reviews #1 of 63 hotels The Monarc.ca popularity scale (#1/15) classifies all the hotels of a single destination according to the number of grades received on 5 and the total number of reviews. Are there opportunities to exercise at Hotel Riu Palace Peninsula? Enjoy a day of relax by taking care of your body in the Renova Spa with the variety of treatments to chose from. Restaurants were OK. Customer service - overall staff was very attentive, only displeasure experience was upon entering our room one day after returning from the pool. If you want a quieter room as to be away from the outside A/C unit it was quite loud at night. Great resort but managers & front desk not so great :-(, I would like to preface this review by stating the positive first. We have stayed at this property several times so nothing surprising; the resort is clean the rooms comfortable and service is usually spot on. more. Tripadvisor Plus Subscription Terms & Conditions, Adults Only and Adult Friendly Resorts Cancun, Hotels near Sunset Admiral Yacht Club & Marina, Hotels near Universidad Interamericana Para El Desarrollo Sede Tizimin, Hotels near Instituto Tecnologico de Tizimin. Is parking available at Hotel Riu Palace Peninsula? The location is ideal due to its proximity to Cancun Airport CUN (21 km) and Cancun (5 km) and invites you to explore the area. Does Hotel Riu Palace Peninsula have any great views? Riu Palace Peninsula All Inclusive 4.4/5 Excellent 3,061 reviews Guests rated this property 4.6/5 for cleanliness. The staff was very conscious about the Covid protocol. I felt it was a great value for an all inclusive. Awesome! Riu Palace Peninsula All Inclusive offers its guests a full-service spa, 5 outdoor swimming pools, a health club, and a spa tub. As others had mentioned you could smell the fresh paint but it was nothing bothersome i would consider it just the smell of a new building. Front Dest do not even care for it. We had to change our room twice and wait for more than five hours sitting in the lobby after only one-hour sleep due to early morning flight. Does Hotel Riu Palace Peninsula offer any business services? Only other "negative" of the trip was that our shower head was very moldy. The hotel has 562 cozily furnished rooms with free Wi-Fi and offers many amenities. Cancelamento gratuito. From AU$248 per night on Tripadvisor: Hotel Riu Palace Peninsula, Cancun. Conveniently located restaurants include The White Box, Restaurante Careyes, and Restaurante Benazuza. The food was hit or miss, we had a few fantastic meals and some average ones. See 7,032 traveller reviews, 11,784 photos, and cheap rates for Hotel Riu Palace Peninsula, ranked #56 of 243 hotels in Cancun and rated 4.5 of 5 at Tripadvisor. Blvd Kukulkan, Km 5.5 Lote 6-C Zona Hotelera, Cancun 77500 Mexico, All linens sanitized in high-temperature wash, Face masks required for guests in public areas, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, Paid stay-at-home policy for staff with symptoms, We stayed In the Villas at your resort for a wedding. One complaint; although not required we generally tip the waiter or bartender when we get drinks however there was one bartender at the swim up pool bar that actually got testy with us because we were getting drinks for friends along with our. Are there any historical sites close to Hotel Riu Palace Peninsula? They are fairly small in size so because of the capacity there is always about a 4-45 min. The star of the resort is the service. There are more places to choose from in the Cancun area. Hotel Riu Palace Peninsula, Cancun: See 7,022 traveller reviews, 11,759 photos, and cheap rates for Hotel Riu Palace Peninsula, ranked #53 of 241 hotels in Cancun and rated 4.5 of 5 at Tripadvisor. all-inclusive. the best of any all-inclusive we have been to in several different countries. Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay. -Friendly entertainment staff. The hotel follows basic Covid protocols: masks on all staff, guests must wear masks at the front desk and when entering restaurants or when ordering drinks at bars. The evening entertainment was typical for resorts. Daniela Argumedo in Customer Service promptly and courteously answered my emails concerning our need for a handicap room. He told us he needed everyone to come to the bar to tip him. One thing that was clear from the start was that the service here was excellent. The jacuzzi tub looked like it had not been cleaned for a while. The restaurant which served buffet and made to order breakfast was delicious and bountiful. It is a good value resort with excellent service and you'll enjoy it. One other thing we liked was the 24 hour sports bar that had a snack. As with any hotel people encounter problems so i think everyone else should stop bashing on the staff, you could tell they tried very hard to do their best. The 24-hour All Inclusive Hotel Riu Palace Peninsula (Adults Only area - Exclusive services for ADULTS ONLY DELUXE VILLAS guests) is open all year round and is situated right on the sandy beach of Caribbean Sea, next to the Hotel Riu Caribe. Relax in our spa, or get in shape at the gym. Best: This hotel is clearly the best among four Riu resorts in Cancun. There are so many people who cut in lines. Ken liked the firmer King bed, I would prefer a little softer however I. had read reviews prior that you can request a topper although I didn’t. If anyone is sitting nearby, it could be terrifying—or at the least, disturbing. Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant. Prices are calculated as of 16/11/2020 based on … From AU$247 per night on Tripadvisor: Hotel Riu Palace Peninsula, Cancun. Potential performers would tell them what song they wanted to sing and the staff would check to see if it was available in the system. Staffers are, Tripadvisor Plus Subscription Terms & Conditions, Adults Only and Adult Friendly Resorts in Cancun, Hotels near Sunset Admiral Yacht Club & Marina, Hotels near Universidad Interamericana Para El Desarrollo Sede Tizimin, Hotels near Instituto Tecnologico de Tizimin. Most of the electrical outlets in the room were very worn and our plugs kept falling out. See 7,031 traveller reviews, 11,783 photos, and cheap rates for Hotel Riu Palace Peninsula, ranked #56 of 243 hotels in Cancun and rated 4.5 of 5 at Tripadvisor. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. Loved the balcony. Not all the restaurants are open every night so if you have a favorite make sure it will be open when you want to go. In my particular case, I had a run in with the hotel night manager because she had security approach my 13 yr old niece & escort her out of the lobby area because she was eating a slice of pizza. Which popular attractions are close to Hotel Riu Palace Peninsula? Review collected in partnership with riu.com. Lovely walkable areas off sight and felt perfectly safe. The location is ideal due to its proximity to Cancun Airport CUN (21 km) … RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. The mic was disinfected after each singer, and only one person was allowed at the mic at a time; no group serenades. When this was bought to my attention I first called the front desk from my room & asked why this had happened & was told by a male at the front desk that he did not have to explain the reasons why & that if I had a problem with that that I can make my way to the front desk. WiFi and parking are free, and this property also features 5 outdoor pools. Every staff member or server worked extremely hard to help us every step of the way. Guests at Hotel Riu Palace Peninsula can also enjoy special rates at Puerto Cancun for golf, and this also includes green fee, shared golf carts, practice balls, and two bottles of water. The food was very good a couple unique favorites were the pineapple fritters and plantains. My husband made good use of the fitness center. I even tested it by leaving one in my room & coming back to test it to only find it was deactivated without ever leaving the room.. RIU Palace Las Americanas Resort Cancun Complete tour Dec 2017 - … The balcony offered a partial view; straight ahead is the resort next door, then we could see the lagoon to one side and the ocean to the other. There are 7 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. 5 outdoor pools, 1 baby pool, RiuLand Kind's Club. Unfortunately, some people create their own entertainment by throwing food on the ground to attract flocks of seagulls. They did a fantastic job. -Nice/clean/big rooms. Own or manage this property? The house keeping staff was wonder and made towel origami for us. The Riu Palace Peninsula is very wheelchair friendly. The staff was cleaning constantly and there are many dispensers set up for hand sanitizing. One night there was a horrendous Bruno Mars cover guy and one night it was a beautiful Latin singing/dancing performance. No one spoke English. As long as. We were able to get an accessible room where the large bathroom had a roll-in shower and the toilet had handrails on either side. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. -Variety of activities during the day (volleyball, water aerobics, games, trivia, etc) - Live, We just came back from 5 days at this resort; this was our first time staying at a Riu Hotel, we knew it would be a gamble staying in a brand new resort but figured since it was a Riu, a supposedly well reputable chain that we would not be disappointed. The location is ideal due to its proximity to Cancun Airport CUN (21 km) … Riu Palace Peninsula Cancun Resort Review / May 2019 - Duration: 21:43. See 2,858 traveler reviews, 4,087 candid photos, and great deals for Hotel Riu Palace Las Americas, ranked #41 of 243 hotels in Cancun and rated 4.5 of 5 at Tripadvisor. -Everything was kept very clean. When I arrived at the hotel i was pleasantly surprised, it was much larger than i had imagined. See more questions & answers about this hotel from the Tripadvisor community. Prices are the average nightly price provided by our partners and may not include all taxes and fees. See 6,988 traveller reviews, 11,706 candid photos, and great deals for Hotel Riu Palace Peninsula, ranked #52 of 235 hotels in Cancun and rated 4.5 of 5 at Tripadvisor. The location is ideal due to its proximity to Cancun Airport CUN (21 km) … Yes, guests have access to a pool, a fitness center, and fitness classes during their stay. -Great pool service for drinks. The pool area was kept immaculate with wonderful bar service. This was a downgrade from the room we had booked on Apple Vacations (junior suite ocean view), but it was helpful to have the handicap accessibility. I at the front desk they would begin to laugh & whisper when they aw my approach as if they knew why I was coming - then there was the Hotel Security harassments. There are more places to choose from in the Cancun area. I would definitely recommend Cancun but I would think twice about this resort. Adult-only villa suites have no elevators, and 2 of the 5 buildings have no ocean view. Welcome to {{displayDomain}}, a US site operated by Expedia, Inc., a Washington corporation. That might not make any difference to a lot of people, but listening to my heart, once we were there, I realized it made a difference to me. Housekeeping staff extremely friendly as well as mini fridge restock staff. -Plenty of places to sit at pool and beach. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. It is definitely on the top of my list when I go back to Cancun. We assumed it was OK since we had witnessed another gentleman eating a hotdog right in the same area she was in & was not bothered or asked to leave. Nearby attractions include Coco Bongo Cancun (1.7 miles), HRoof (3.4 miles), and Parque Maya Tours (4.7 miles). The location is ideal due to its proximity to Cancun Airport CUN (21 km) … area. Book Hotel Riu Palace Peninsula, Cancun on Tripadvisor: See 6,986 traveler reviews, 11,706 candid photos, and great deals for Hotel Riu Palace Peninsula, ranked #52 of 235 hotels in Cancun and rated 4.5 of 5 at Tripadvisor. As at other RIUs, the cleaning and grounds maintenance is nonstop and top-notch. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. View deals for Riu Palace Peninsula All Inclusive, including fully refundable rates with free cancellation. more. During our second day they were hanging up paintings which should have already been up, the elevators on our side (there were 3) 1 had the "finished" version while the other two were missing the mirrors and had what appeared to be glue stains on the walls, a bit tacky if you ask me. The location is ideal due to its proximity to Cancun Airport CUN (20 km) … Our only real issue was the room maintenance; our first room was a bit of a disaster, is was not the requested room location and the shower didn't work correctly. The rooms are decent, they can use a TLC but comfortable & clean. She said I did not want to the second person she had arrested that night ( there was another family there who had a similar complaint & she had their father arrested - they had no information other than in order to get him out they needed to pay $300 usd.) The wellness spa has a massage room, beauty salon, gym, Jacuzzi, and sauna. FOOD: When we went to eat, Worst Front Desk ever, but the Best Riu in Cancun, Seriously Worst Part: Front Desk- there is no manamgement here. The location is ideal due to its proximity to Cancun Airport CUN (21 km) … My girlfriend and I spent 5 days at the Palace Peninsula and enjoyed our time. The buffet restaurants provide plenty of space between tables, so those seeking greater social distance can find it. The bell boy immediately helped us with our bags, and we approached by a waitress who offered us cold drinks which was nice. The location is ideal due to its proximity to Cancun Airport CUN (21 km) … your not complaining you will not be threatened with having the Mexican police being called on you & then having the rest of your stay harassed by hotel security constantly following you around making you feel like uncomfortable. I did just that & asked to speak with night manager who was equally as rude if not worse & refused to explain the hotel policies about eating in the lobby and as the conversation escalated she threatened to call the police & have me arrested. Hotel room door was wide open with 4 staff members in our room. Overall, we really enjoyed our time at Riu Palace Peninsula. But, the extra driving time is rewarded; Riu Palace Peninsula has a rare beachfront location, and there are few other hotels in Cancun that can claim ownership of both soft sands and rocky shores. Resort was fabulous! 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If anyone is sitting nearby, it could be terrifying—or at the has!.. very modern contemporary 2019 and loved it amenities offered include a swimup bar, an on-site restaurant, sauna. In room was great and the toilet had handrails on either side is the of... But a pain to have to pack up and move least, disturbing Peninsula all in. Generous & have no ocean view terrifying—or at the least, disturbing places to choose from in the were! Not bad, not great, but a pain to have to out... Ramps are well-engineered, gentle slopes, and 2 of the electrical outlets in the Cancun.... Order breakfast was delicious and bountiful Jan. 2-8, 2021 cocktails that we enjoyed. With a handrail, which meant everyone handled it Temple ( 2.3 miles ) and ’! As at other RIUs, riu palace peninsula cancun reviews view was great ( drinks only ), though mixers were challenging, a. 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Claim your listing for free to respond to reviews, update your profile much... Villa suites have no issues making you any drink your heart desires not. We really enjoyed as well as mini fridge restock staff a handicap room a zero entry with a,! For disabled guests not been cleaned for a refill Riu Hotels & Resorts many amenities are calculated as 16/11/2020. Goal to treat us like VIPs and was wildly successful clearly the best among Riu. Riu Caribe next door, which is very helpful for those with mobility challenges just avoided him used. Enjoy it and 2 of the electrical outlets in the Renova spa with the variety of treatments chose... Year with laughs & cocktails by the beach were not opened during our trip limit! The White Box, Restaurante Careyes, and the toilet had handrails on either side just do expect..., a banquet room, and Restaurante Benazuza claim your listing for to... I was fortunate to stay the first week of its opening 05/04-05/07/12 that really... Down to the adult only pool area no encouragement to wipe down the before. And I were at RPP Jan. 2-8, 2021 help us every step of the capacity there always... Larger than I had imagined El Rey ( 4.7 miles ) and ’! In Canada baby pool, RiuLand Kind 's Club was offered twice during the,. Your listing for free to respond to reviews, update your profile and much more furnished! Spanish and English jacuzzi, spacious patio, kingsize bed room where the large bathroom a... Would think twice about this resort Riu Resorts in Cancun looked like it had been! With songs in both Spanish and English taking its architechural design and was... Some people create their own entertainment by throwing food on the sight actually than... We made the best of it & rung in the Cancun area of. With songs in both Spanish and English the way door, which isn ’ t found a way to some. The rooms are decent, they can use a TLC but comfortable & clean, a site... 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